Privacy Statement

Information collected about you

We only collect personal data that is absolutely necessary for our training function as you enroll on a course, and any information we collect about you will be in accordance with data protection laws and other statutory obligations we are bound to follow, such as around learning and improvement case reviews.

Why we need your information

We need your personal data in order to provide you with learning and development or our NSCP newsletters.  We will only collect personal that is absolutely necessary and any information we collect about you will be strictly in accordance with the data protection law and other statutory obligations which we are bound by. For the purposes of CDOP and Child Safeguarding Practice Reviews/Local Learning Reviews, we have strict data protection and retention practices in line with the council who host us. We are bound by statutory guidance in the information we obtain for case reviews and child deaths.

Information for those who work with children and their families 

Good information sharing between professionals is vital in relation to child protection.  National Child Safeguarding Practice Reviews show that children can be seriously harmed or die when professionals don’t share information.  Professionals should always seek agreement to share information when it is right to do so and where this does not place a child or adult at risk.  However, if there is no agreement, or if information is seen as “third- party”, this should NEVER be used as an excuse for not sharing information, holding a professional’s meeting or having a conversation with a fellow professional when there are good reasons to be worried about risk to a child.

We never share personal information with any other organisation for third-party marketing purposes.

We may share information when required by law, for example, where ordered by the Court or to protect an individual from immediate harm.

We only hold records during the period of our relationship and for a set period afterwards to allow us to meet our legal obligations, including resolving any follow-up issues between us.

Please contact us if you would like any more information.

We will apply appropriate technical and organisational measures to ensure your personal information is secure.  For example, we have systems in place to ensure that access to personal information is restricted to authorised individuals on a strictly need-to-know basis.

To help us ensure confidentiality of your personal information we may ask you (and any of your representatives) security questions to confirm your identity when you call us and as may be necessary when we call you. We will not discuss your personal information with anyone other than you, unless you have given us prior written authorisation to do so or where we have received a clear verbal instruction from you (as a one-off circumstance).

Data Protection

With the GDPR (General Data Protection Regulations) in force from 25th May 2018, the NSCP are confirming our data protection. The GDPR replaced the Data Protection Act 1998. See more about the new Data Protection Regulations here.

The NSCP is a Data Processor.  We are hosted by Norfolk County Council, which is our Data Controller and we use their training, guidance and policies: https://www.norfolk.gov.uk/what-we-do-and-how-we-work/open-data-fois-and-data-protection/data-protection/privacy-notices/privacy-and-cookies

Statutory organisations have their own policies for data protection and processing. Contact your own safeguarding lead.

Freedom of Information

Safeguarding Partnership are not subject to FOI (Freedom of Information) requests.

Opt out

All who receive our newsletter, promotional emails and learning and development information will have opted in with their consent. To be removed from our mailing list please email nscb@norfolk.gov.uk at any time.

To make this site simpler to use, we place small files on your computer, known as cookies, almost all websites do this. Cookies have many uses and most are not damaging to your privacy, all of the cookies used on this website fall into that category. We do not permit cookies that collect or transfer your detailed personal data to other websites for advertising or other purposes.

Cookies are used on this site purely to improve services for you through, for example:

• enabling a service to recognise your device so you don't have to give the same information several times during one task
• recognising that you may already have given a username and password so you don't need to do it for every web page requested
• measuring how many people are using the site, so it can be made easier to use and ensure there is enough capacity and fast enough

We use Google Analytics to determine how many people use this site. Google Analytics stores information about the pages you visit, how long you are on the site, how you got here and how you utilise the website. We do not collect or store any directly identifiable personal information (e.g. your name or address) which could be used to identify who you are. To find out more about how Google uses the information it stores in cookies please review their documentation.

The following cookies are used by Google Analytics:

• _ga is used to distinguish users (anonymously) and expires after 2 years
• _gid is used to distinguish users (anonymously) and expires after 24 hours
• _gat is used to manage usage of the analytics functions and expires after 1 minute
• _gac contains anonymous usage information and expires after 90 days

The following cookie may be used to provide other normal website functions:

• asp.net_sessionid contains session related information for the user and  expires when the browser is closed

If you do not wish to accept any cookies on to your machine you can disable them by adjusting the settings on your browser. However, this is likely to adversely affect the functionality of the websites you visit. For further information visit: www.allaboutcookies.org.