Changes to Norfolk's Children and Advice Duty Service referral process

Please be advised that CADS now accepts both online and phone contacts.

11st August, 2025

Cp Conf
Cp Conf

If you are a professional, i.e. working with a child or young person in a formal or voluntary setting and not a family member or member of the public, you can contact the Children’s Advice and Duty Service on their direct line: 0344 800 8021or via completion of the CADS Contact Form 2025 sent to cadsadmin@norfolk.gov.uk.

More information and guidance can be found on the How to Raise a Concern webpage.